Our Services

Where we navigate you to solve problems and overcome challenges

Combining our expertise with your insights and support as a team, we can achieve the impossible!

Solving Problems

Project Based Work

When you are not sure how to even start solving a problem and how to end it, this is where we can come in as a coach to you (the lead) or as a co-lead to your project to hand-hold you throughout the entire project journey. We shall guide you all the way from the start of the project till we see results upon your solutions’ implementation.

Quality Improvement

You are looking to reduce defects in your production line/transactions, or to reduce customer complaints about your product, or to improve the customer experience of your service

Business Process Improvement

You are looking to improve the efficiency of your operational processes, or to increase the capacity of your operations, or to streamline your process prior to automation, or to reduce costs of your business.

Business Process Design / Re-engineering

You are looking to design a new operational process from scratch, or to transform an existing operational process to solve a wicked recurring problem, or to bridge a big gap between your business goal and actual performance.

SYSTEMS REVIEW

You are looking to identify gaps/ problems in your operational processes, or to check whether your operations are robust enough to handle risks and uncertainties.

Tackling Short-Term Tasks

Pay-Per-Use Service

With the flexibility to trigger our help as and when you need it, you maintain the agility to progress in your tasks while managing consultancy costs within your budget.

Business Health Assessment

Do a health check of your business before it’s too late!! For a mere USD50 (or S$68) , you have a quick sense of which aspects of your business are doing well and which are not.

Lean Six Sigma Project Coaching

Be it to help you refresh your skills and knowledge in Lean Six Sigma, or you just need help only at certain point in your Lean Six Sigma project, we can be your coach when you need one. You call the shot on the amount of coaching man-hours your require.

Building a Long-Term Partnership

Retainer Model Packages

Fractional Chief of Operational Excellence

Key responsibilities:

Tier 1
1. Analyse, optimise and streamline existing processes to enhance efficiency and reduce wastes

2. Improve quality of production, products or services by reducing defects and variation

3. Establish the right KPIs to measure business performance

Tier 2
4. Propose operational excellence strategies to align with business goals

5. Develop curriculum and train staff on operational best practices

6. Foster a culture of continuous improvement across the organisation

Fractional Chief Risk Officer

Key responsibilities:

Tier 1
1. Identify and evaluate potential risks/ opportunities in relation to the organisation’s business objectives

2. Facilitate the formulation of relevant risk treatments to the identified risks

3. Provide advisory on the setting up of Enterprise Risk Management (ERM) framework, risk management processes, risk incident reporting system and risk register

4. Conduct regular risk monitoring cum reporting with the risk management team

Tier 2
4. Provide advisory on how to integrate Enterprise Risk Management into strategic planning process of organisation

5. Develop curriculum and train staff on basic risk management knowledge and risk awareness

6. Foster the right risk culture across the organisation

7. Conduct periodic review of the risk management processes for continuous improvement

Packages

Pricing Models For Fractional Chief of Operational Excellence

Tier 1 package is for clients who are 1st time engaging this service of ours, or who are 1st time embarking on an operational excellence journey, or who see value in continuing the activities encompassed in Tier 1. Tier 2 package is for clients who believe they have reached a stage of maturity in operational excellence and would like to take the next leap to advance this journey.

Tier 1

S$3xxx/mo
  • 6 months initial commitment
  • 1 work day per week
  • Renewable on monthly basis after 1st 6 months

Tier 2

S$6xxx/mo
  • Pre-requisite: Completion of 6 months Tier 1 package
  • 4 months initial commitment
  • 2 work days per week
  • Renewable on monthly basis after 1st 4 months

Packages

Pricing Models For Fractional Chief Risk Officer

Tier 1 package is for clients who are 1st time engaging this service of ours, or who are 1st time embarking on a risk management journey, or who see value in continuing the activities encompassed in Tier 1. Tier 2 package is for clients who believe they have reached a stage of maturity in risk management and would like to take the next leap to advance this journey.

Tier 1

S$4xxx/mo
  • 6 months initial commitment
  • 1.5 work days per week
  • Renewable on monthly basis after 1st 6 months

Tier 2

S$8xxx/mo
  • Pre-requisite: Completion of 6 months Tier 1 package
  • 6 months initial commitment
  • 2.5 work days per week
  • Renewable on monthly basis after 1st 6 months

Get In Touch

7, Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987

+65 90101679
hoongyen@ingenityconsulting.com